Learn to identify the appropriate TRM program structure that fits one's organization, includingappropriate insurance/assistance coverage and technology options, training recommendations, the basics of crisis management, and more.
Often organizations understand the need to address threats to their traveler abroad – not just in remote or unstable locations – but they don’t know where to begin. This presentation will cover the major questions risk managers should address in order to create and implement a Travel Risk Management (TRM) program at their own organizations. While not every organization needs its own in-house 24/7 Global Security Operations Center and Analyst Team, the key is to find the appropriate structure that fits within one’s own organization. This presentation will cover topics from sourcing the appropriate insurance/assistance coverage and technology options, training recommendations, the basics of crisis management, and more.
Learning Objectives
Upon completion, participants will be able to:
- Understand the basic framework of crisis and emergency management with regard to travel risk.
- Recognize what policies need to be developed for your organization, and how to create internal awareness around these policies.
- Learn the unique risk profiles of your travelers and your organization, and how that should factor into a Travel Risk Management (TRM) program.
- Understand the types of insurance and assistance programs your organization needs.
- Discover the building blocks needed to start developing a holistic TRM program internally at your organization.
Benjamin Longworth
Global Security Services Manager, On Call International
Benjamin Longworth is the Global Security Services Manager at On Call International, and oversees On Call’s security analysis, consulting, and operations. Since joining On Call in 2016, Ben has responded to major incidents such as the 2016 Brussels Attack, conducted security consulting projects in high-risk locations such as Haiti and Niger, and led evacuations ranging from violent protests in Mexico, to major hurricanes devastating the Caribbean. Prior to joining On Call, Ben served in the role of a Third Officer with the U.S. Department of Defense’s Military Sealift Command.
Drew Jenkins is the founder and CEO of Global Nomad Solutions (GNS) since forming the company in September 2017. He has lived and worked in 12 countries and traveled to over 60 countries spanning North America, Latin America, Asia, Europe, and the Middle East while working for the U.S. Government as both a military officer and diplomat. Drew also has extensive experience working in security management, training, risk analysis, counter-terrorism, and global intelligence.Drew has a Bachelor of Arts degree in Economics from the University of Colorado and a Master of Arts degree in International Relations and Business from San Diego State University. Drew is fluent in Spanish and is a Disabled Veteran having served with honor and distinction in three armed conflicts while in the US Army.Drew Jenkins
CEO, Global Nomad Solutions (GNS)
Ryan DeStefanoVice President of Global Assistance, On Call International
As Vice President of Global Assistance Services, Ryan DeStefano provides holistic guidance of the Global Response Center (GRC) assistance team, including the Operations, Transportation, Network, and Security teams. Under his leadership, the GRC staff work collaboratively toward the fulfillment of our mission, with a primary emphasis on providing a consistently positive member experience to the people who call us every day in their time of need. Mr. DeStefano has over 15 years of diverse security and management experience including three different Fortune 100 companies in the manufacturing and financial services industries. He has a Bachelor of Criminal Justice, Master of Criminal Justice, and an MBA in International Business and Supply Chain Management from Northeastern University.