Scoring a crisis management response is an ideal way to assist a company's future processes by identifying areas of weakness or non-conformity in an event. This information should support future learning. But is it possible to score a crisis response and if so, how do you do it? 

The presentation will discuss the journey taken on this particular problem and share the outcomes of the project.

This session was originally presented at ASIS Europe 2019. This session is only available to ASIS Members.

Presenter: James Morris, CPP, Regional Security Manager, EMEA, Corporate Protection Services, Aon UK